Join our team and grow with us both professionally and personally!
Next day pay: Work today, get paid tomorrow with our PayActiv benefit!
We strongly believe in providing our team members with great benefits, such as tuition reimbursement, commuter benefits, scholarship awards, professional development programs, university partnerships, referral and discount programs, appreciation events, wellness initiatives, and much more!
Acts is currently seeking qualified candidates for the position of Product Support Technician within our Information Technology (IT) Department.
In this role, you will be responsible for providing technical support and troubleshooting services involving specific products, systems, or services. May provide this support for either external clients or internal teams who are product users. Takes ownership of support tickets, remaining accountable for assisting the client through resolution of the issue. May also serve as internal subject matter expert on products as assigned, and may produce help guides, training manuals, or other materials. Works with customers and product teams to ensure customers have the best experience possible.
The ideal candidate will meet the following requirements:
Team members are eligible for a generous benefit package including health benefits (medical, prescription, dental and vision), flexible spending accounts, life insurance, disability programs, 401(k) plan (with 4% company match after one year of employment), paid time off and holidays, and much more! Eligibility may vary based on status.
For more information or to apply, visit us at www.acts-jobs.org and join our Talent Network to receive e-mail alerts with new job opportunities that match your interests!
Acts Retirement-Life Communities is one of the largest not-for-profit owners, operators, and developers of resort-style continuing care senior living communities, including independent living, assisted living, and skilled nursing. The Acts family proudly consists of 28 communities in 9 states, and over 8,500 team members. Acts provides residents with a lifestyle that includes on-campus conveniences, services, and amenities such as casual and fine dining venues, beauty salons, fitness centers, security, healthcare, activity programs, and much more. Our team members are inspired by a culture of Loving-Kindness, and we are fully committed to appreciating the array of backgrounds and talents demonstrated by our team members.
Acts is an equal opportunity employer that is committed to diversity and inclusion in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, gender, gender identity or expression, sexual orientation, marital status, national origin, non-disqualifying disability, veteran status, or any other characteristic protected by law. Acts is committed to providing reasonable accommodations for candidates with disabilities in our hiring process.